Salary:
$80,000 - $85,000 per year
How to Apply:
Applications are submitted online until the position is filled and/or the posting is closed. After reviewing this job announcement, please click on the link at the bottom of the page to apply online. A resume is required with the application. Further instructions on submission of documents are available in the online application. A resume may not be substituted for an application.
Minimum Requirements:
- Bachelor’s degree in Information Technology, Human Resources, Business Administration, Public Administration, or a related field.
- At least two (2) years of experience working as a systems administrator within an HRIS or HCM system environment.
- At least two (2) years of experience working in a leadership role as part of a major software implementation project
- An equivalent combination of education and experience may be considered.
Preferred Qualifications:
- Experience with Infor CloudSuite HCM, Workday, SAP, SuccessFactors, Oracle PeopleSoft, ADP Workforce Now, or a similar SaaS HCM platform.
- Project Management certification (PMP or CAPM).
- Experience leading and/or participating in an application migration/modernization project and sunsetting legacy applications.
It is the policy of Allegheny County that in order to receive a final offer of employment, candidates must successfully pass a background check, which includes verification of Allegheny County Real Estate Tax status.
Position Summary:
Allegheny County is seeking a detail-oriented and solutions-driven Human Resources Information Systems (HRIS) Administrator to lead the development, maintenance, and enhancement of the Infor CloudSuite HCM platform. This role plays a critical part in ensuring system performance, user experience, data integrity, and general support across the county’s HR operations, and leads a team of HRIS Analysts in the associated work. The HCM Systems Administrator collaborates with HR teams, IT stakeholders, and external vendors to optimize system functionality in support of strategic human resource initiatives.
Overview:
The Department of Human Resources supports Allegheny County's most valuable asset: its workforce. Employees' knowledge, skills, and abilities are what drive the county's success in serving the public. Human Resources focuses on recruitment and staffing, organizational and employee development, labor and employee relations, diversity and inclusion, compensation and benefits, payroll, workers' compensation, and recordkeeping.
Duties:
- Administer and support the Infor CloudSuite HCM system, including user permissions, system configuration, and module upgrades.
- Effectively lead, guide, support technical staff and oversee technical results and output.
- Spearhead, measure, and continuously improve the user experience management initiatives to ensure system integration and function to create a quality experience for clients and users.
- Serve as the point of contact for system users, resolving escalated issues and coordinating with vendors and internal HR subject matter experts.
- Monitor system functionality, identify process improvement opportunities, and implement enhancements to optimize the user experience.
- Ensure data integrity and audit controls in collaboration with the HR Data Manager.
- Coordinate with IT and HR workstream leads (e.g., Talent Acquisition, Compensation, Benefits) to support cross-functional initiatives.
- Manage user roles, onboarding/offboarding workflows, proxy access, and assignment changes.
- Develop and maintain system documentation, user guides, and training resources.
- Collaborate with the Training Administrator to facilitate system training and knowledge sharing.
- Review and apply updates, patches, critical fixes, and version upgrades as needed.
- Contribute to broader HR projects and continuous improvement initiatives as assigned.
Knowledge, Skills, and Abilities
Knowledge of:
- HCM, HRIS, TMS, and ATS (systems) or others such as Infor CloudSuite HCM, Workday, SAP, SuccessFactors, Oracle PeopleSoft, ADP Workforce Now, or a similar SaaS HCM platform is preferred
- System support techniques to resolve issues proactively.
- IT security principles, standards, and legal requirements.
- Familiarity with HR operations, project management principles, and QA/UAT testing methodologies.
Skill in:
- Microsoft Office applications (Word, Excel, PowerPoint, Outlook, SharePoint, Teams, Viso is a plus).
- Ability to analyze and resolve system issues using root cause analysis.
- Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical users.
Ability to:
- Effectively lead, guide, support technical staff and oversee technical results and output.
- Manage vendor relationships and coordinating support efforts.
- Commit to data integrity, confidentiality, and continuous process improvement.
- Work independently with sound judgment and flexibility under changing priorities.
#INDSJ
Residency:
Allegheny County within 1 year.
Veterans' Preference:
Will be awarded to eligible candidates.
AN EQUAL OPPORTUNITY EMPLOYER - M/F/V/D