Position Title: Public Health Information Coordinator

Salary: Hourly: $25.91 || Annual: $53,902.78

How to Apply:

Applications are submitted online until the position is filled and/or the posting is closed. After reviewing this job announcement, please click on the link at the bottom of the page to apply online. A resume is required with the application. Further instructions on submission of documents are available in the online application. A resume may not be substituted for an application.



Minimum Requirements:
  • Three (3) years of professional experience in communications 

AND 

  • Graduation from a four-year accredited college or university with a bachelor’s degree in Communications, Journalism, Public Relations, or a closely related field 

OR 

  • Any acceptable equivalent combination of training and experience. 


Necessary Special Requirement 

Possession of a valid automobile operator's license and the use of an automobile during work hours. You must be able to provide your own transportation to and from the various worksites throughout Allegheny County. You will be required to travel. 

 

Education & College Transcripts

If you are claiming college education to meet minimum requirements or as a part of your application, including supplemental questions, you must submit or attach a copy of your official college transcripts for your claim to be accepted. Unofficial Transcripts will not be accepted. 

Condition of Employment

It is the policy of Allegheny County that in order to receive a final offer of employment, candidates must successfully pass a background check, which includes verification of Allegheny County Real Estate Tax status.

Employment Type

  • Full-Time, Associate Level.
  • This position is contingent upon grant funding


Relevant Experience

You will receive a score based on the experience you report on your application for employment. It is therefore important that you provide complete and accurate information. Failure to do so may delay the processing of your application or result in a lower than deserved score or disqualification. Call our Office of Human Resource Management if you have any questions.

Who is Eligible

Applications will be accepted from certified Merit System employees of the Allegheny County Health Department and outside candidates who possess the experience and training listed in this announcement and who are capable of performing the duties of this position.

Weights

  • Minimum Requirements - 50%
  • Relevant Skills/Certification(s) - 30%
  • Supplemental Questions - 20%


Supplemental Questions

Per the weights (above), the responses to these questions are a significant portion of how an application is scored and hold high value in screening candidates. For these pre-interview questions, in order to provide a thorough/full answer, a typical structure to an interview answer is recommended to be used, i.e. STAR approach (1. Situation/Setting, 2. Task(s) that you were tasked to do, 3. Actions which you took, 4. The result(s) of your actions).

You may upload as a Word document answers to the supplemental questions in the “Upload Page” of the application. Make sure to note “See attached” after the statement on the application form if you are attaching a separate document. If you are unable to upload the document, email to ACHD Human Resources Department.


  1. Tell us about a time you collaborated with multiple departments or stakeholders to develop a communication or public-facing message. How did you navigate differing priorities or personalities, and what was the outcome? 
  2. What motivates you to work in public health communications, and can you share an example of when you had to communicate complex or sensitive health information to the public? 
  3. Describe a communications campaign or project you led or significantly contributed to—from concept development to execution. What tools did you use (e.g., Adobe Suite, Canva, social media platforms), and how did you measure success? 
  4. Public health emergencies require fast, accurate, and coordinated communication. Can you walk us through a time you handled crisis or time-sensitive communications? What was your role, and how did you ensure accuracy and consistency under pressure? 


Allegheny County Civil Service Employees (Non-ACHD)

Regular or probationary employees of County Departments currently in this classification, hired under a State Civil Service System, who apply for this position will not be considered as Open Competitive applicants. Those employees selected for transfer to the Allegheny County Health Department will be considered to have resigned their Civil Service status from the Department in which they are currently working and will be required to complete a probationary period with the Health Department.

This announcement may be modified, amended or canceled by the Allegheny County Health Department at any time.

Purpose

To establish open competitive and promotional eligible lists for use in making merit system appointments in the Allegheny County Health Department. The list will contain the names of successful candidates ranked in the order of final earned ratings. The list will be in effect for one (1) year unless previously exhausted or superseded.

In the ranking, open competitive applicants qualifying for Veteran’s Preference receive an additional ten points on the final earned rating. Form DD-214 must be attached to the application form for consideration for Veteran’s Preference. Determination of Veteran’s Preference is made in accordance with State Civil Service Policy.

If you are claiming veteran's preference, then proof of eligibility; DD-214 Form or other comparable military document must be submitted for initial claim. The document must show dates of entry and separation and character of service.

Credit for a degree or college coursework can only be accepted from an official transcript submitted directly from the college or university to Allegheny C0unty Health Department.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.


#INDSJ



Position Summary:

This is professional, staff public relations, work publicizing and promoting the Allegheny County Health Department. 

An employee in this class creates communication materials for dissemination through live presentations, print, broadcast, social media and the County website. The employee works under the supervision of the Public Health Information Officer, who reviews and approves all materials for accuracy, clarity, consistency and adherence to agency policy. 



Overview:

Fringe Benefits

  • Paid holidays, personal days, vacation and sick leave benefits, medical coverage and dental benefits, a retirement plan, life insurance and a deferred compensation plan after eligibility requirements have been met.


Perks Working for ACHD

  • Professional growth through training opportunities (CPR, First AID, Public Health Preparedness, Dignity and Respect, Points of Dispensing, and more); ability to advance in county system; job security; meaningfulness in daily work derived from public service; eligible for federal loan forgiveness; organizational commitment to ACHD’s mission to protect, promote, and preserve the health and well-being of all Allegheny County residents, particularly the most vulnerable.

Duties:

  • Researches and writes communications material such as news releases, fact sheets, talking points, proclamations, public service announcements, advertising copy and web site content.  
  • Assists in developing ideas and campaigns to publicize and promote the Health Department. 
  • Assists in maintaining relationships with other Health Department staff, news media and community organizations. 
  • Assists in the preparation of Health Department publications. 
  • Assists in updating content for the Health Department web site. 
  • Assists in responding to emails received via the Health Department web site. 
  • Assists in responding to referrals received from the County Information Center. 
  • Assists in overseeing operation of the Health Department’s Telephone Service Center. 
  • Incorporating ethical standards of practice into all interactions with individuals, organizations, and communities through all-hazards planning. 
  • Responds to Public Health emergencies as assigned by the Health Department. 
  • Creates content and serve as co-writer/editor for department messaging. 
  • Assists programs in preparation for Board of Health meetings. 
  • Assist with crisis communications planning and execution. 
  • Consults with programs to identify communications and advertising needs. 
  • Generates social media content. 
  • Performs other duties as required or requested. 

Knowledge, Skills, and Abilities

Knowledge of:

  • Public relations principles and techniques, including modern media communication practices. 
  • Methods and techniques of disseminating information including the use of print, broadcast, web, and social media. 
  • Methods and techniques used in creating and maintaining a website. 
  • Methods and techniques used in performing research. 
  • English usage, grammar, sentence structure, punctuation and spelling. 
  • Basic principles of computer use, internet searches, email use 
  • Microsoft Office programs including Access, Word, PowerPoint, and Excel and other database programs. 

Skill in:

  • Graphic Design 
  • Canva 
  • Adobe Suite 
  • Communications 
  • Marketing 
  • Publishing 
  • Editing 
  • Press Releases 
  • Marketing Plans 
  • Public Health  
  • Microsoft Office  

Ability to:

  • Gather information and write communications materials such as news releases, fact sheets, talking points, proclamations, public service announcements advertising copy and web site content.  
  • Evaluate concepts and materials from the standpoint of audience interest, relevance, and understanding; content; style; and organization of information. 
  • Maintain relationships with other Health Department staff, news media, community organizations and the general public. 
  • Operate a computer and learn new software programs. 
  • Organized and detailed oriented.  
  • Communicate effectively, orally and in writing with all levels of employees and the general public. 
  • Work independently and in a team environment.  
  • Respond to Public Health Emergencies. 

Residency: Allegheny County within 1 year.
Veterans' Preference: Will be awarded to eligible candidates.
AN EQUAL OPPORTUNITY EMPLOYER - M/F/V/D