Applications are submitted online until the position is filled and/or the posting is closed. After reviewing this job announcement, please click on the link at the bottom of the page to apply online. A resume is required with the application. Further instructions on submission of documents are available in the online application. A resume may not be substituted for an application.

Reporting directly to the Major of Unit Management, the Unit Manager provides oversight, coordination, planning, and support to the housing unit. The Unit Manager is responsible for ensuring that the housing unit runs efficiently and that the needs of incarcerated individuals are being met. The incumbent frequently coordinates with all departments in the jail to provide support utilizing an interdisciplinary, resolution-focused approach. The expected work schedule is Monday through Friday. However, schedules must be flexible to meet the needs of the unit. Evening and weekend work may be required when additional support is needed.

• Plans, coordinates, and directs the security and treatment program within designated housing units; Participates in interdisciplinary working groups (i.e. healthcare, caseworkers, re-entry, programing) for overall operations of the unit.
• Consults with higher-level staff to review reports, proposals, and operations of the unit to prioritize projects and workloads.
• Supervises and evaluates employees assigned to the housing unit, including monitoring and evaluating the work of self and others. Supervisory duties are assigned by the Major of Unit Management.
• Evaluates security operations on the housing unit.
• Ensures housekeeping plans are developed and posted and that all required postings are accessible to the incarcerated population (PREA, new procedures, commissary schedules etc.).
• Ensures those with language barriers and/or hearing impairments have access to interpretation services.
• Conducts daily rounds on each unit and ensures that all required forms are on the housing unit and that the forms are collected (grievances, Jail Liaison Forms, medical requests etc.).
• Completes grievance investigations for those assigned to the housing unit and provides follow-up to the incarcerated person regarding resolutions.
• Addresses day-to-day concerns of unit staff and provides feedback to unit staff.
• Actively works to resolve complaints from the incarcerated population.
• Prepares utilization/monitoring reports and additional data or reports as needed.
• Assists the Major of Unit Management with the development and implementation of policies and procedures; Implements improvements that will support both the incarcerated individual and employees. 
• Manages facility service requests to ensure submission and follow-up of work orders through resolution.
• Participates in weekly and monthly Program Review Committee (PRC) meetings for incarcerated individuals on the housing unit. Unit managers may be assigned to chair PRC meetings as directed by the Major of Unit Management.
• Reviews use of force reports and videos and makes recommendations, implementing process improvement strategies in collaboration with the Major of Unit Management.
• Performs other related duties as assigned or directed.

• Case management methods and techniques.
• Correctional program services and security policies.
• Criminal Justice system.
• Resource engagement and solution-focused problem-solving.
• Principles and practices of staff supervision.

• Microsoft Office, including Excel.

• Establish positive, trusting rapport with the incarcerated population while asserting ethical boundaries.
• Function independently and make informed decisions using sound professional judgment and ethics.
• Seek creative solutions to enhance, develop, or augment services/programs within the institution.
• Adapt to changing priorities and manage multiple tasks in a stressful environment.
• Demonstrate strong organizational skills.
• Establish and maintain effective working relationships with co-workers, supervisors, outside agencies, the public, and incarcerated individuals, as well as their families.  
• Communicate effectively orally and in writing and follow written and oral instructions.
• Negotiate, manage, and resolve conflict successfully.
• Work in a manner that is respectful of individuals and families who have been involved with the criminal justice system.
• Efficiently supervise and direct personnel.
• Work a varied or flexible schedule as needed to meet the needs of the unit as approved by the Major of Unit Management.